Not sure about something or need some help? You can contact Nightollie here.
We understand that buying a new product for your child is never easy and we’re here to answer any questions you might have.
Check out our FAQs or other resource pages to see if you can find your answer. Otherwise, drop us a chat or send us a message and we’ll get back to you within 48 hours.
*Only Australian Families Eligible
Managed plan: Email us with your child's name and NDIS number preference of single or bundle unit and invoice will be sent to you for your care manager.
Self managed: We will email a remittance upon your request. Your child's name and NDIS number should be included.
Frequently Asked Questions
There is nothing like it in the marketplace. Nightollie can have your child or teenager on the Nightollie system within days. No doctor’s appointments. You don’t even have to leave home! We provide clear instructions and online support.
What is the process?
Be sure your child is ready to begin. Does he/she want to stop wetting the bed or stop wearing a night nappy? For the parent, ensure you are committed to helping your child particularly in the first 2 weeks, as your nights will be disrupted and may increase washing! A Nightollie Diary and a Nightollie “Power To Me” Program is sent home to keep track of progress.
What is the best age
to start my child?
Recent studies suggest that 7, 8, and 9-year-olds will respond and become dry within 6-8 weeks with a minimal chance of relapse. Children over 10-year-olds to teen years can achieve becoming dry within this same period. However, the initial achievement of 21-days-dry (which is an essential part of the process) may take a little longer.’